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January 03, 2016

Nexus 7 Files accessing (storage drive) issue fix after upgrading to Marshmallow

Hi friends,

Today when I connected my Nexus 7 tab, I was unable to see the drive and folder structure. But in the file explorer it is able to detect the Nexus 7 by showing the icon. When you double click to view the files, there is nothing.
  1. After googling, the following solutions worked for me.
  2. Go to device management
  3. Right click Android ADB Interface and do uninstall
  4. After uninstalling the drivers, change the USB type in Nexus to PTP and immediately change to MTP
  5. Unplug and plug the Nexus to your PC
  6. Now the system will re-install the driver
Hope, this post will be useful when OS upgraded and unable to access file system of device

Android 6.0.1 Upgrade fix

After installing the driver, device might be recognized but we need to change the "Use USB for options" from any one of the following options

Notification Panel

  1. Select the "USB for file transfer - Touch for more options"
  2. You will be prompted to choose any one of the following
    • Charging
    • File transfers
    • Photo transfers
    • MIDI
  3. Select File transfers to see the "Internal Storage"

Developer Options

  1. Go to "Settings->Developer Options"
  2. Go to "Select USB Configuration" setting
  3. Choose "MTP (Media Transfer Protocol)" for transferring the files
Now you should be able to see the file storage in explorer

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