November 17, 2015

Unable to open WebEx issue on Windows 10 solution

Hi all,
I was facing an issue with opening WebEx on my Windows 10. I found the solutions from different sources and wants to share with you.


  1. Open the WebEx link in IE
  2. Press F12 (Development Tools) on keyboard or from settings icon from top right corner IE
  3. Navigate to “Emulation” tab
  4. Select “Document Mode” as 9
  5. Select “User agent string” as 9
  6. Browser automatically refreshes
  7. Now, you try to join/start the meeting
  8. It should open the WebEx application

Please find the relevant screenshot to do the configuration

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